Docs / Hotels guide

Who can see and act #

Workflow approvers decide who acts at each step. Document access decides who can raise, open and search each document type at all.

Access levels #

Level Meaning
Full control Everything, including changes (AdminRole)
Process Open, search and work on every request of this type
Raise & view Raise the request and follow your own
View only Read without acting
Audit view Read everything, for audit

Worked example: Banquet & Event Booking #

Role Level
Guest, Corporate Client (job roles) Raise & view
Guest Portal (security role) Raise & view
Banquet Manager, Director of Sales (job roles) Process
Financial Controller (job role) View only
External Auditor (orange card) Audit view
AdminRole Full control

Set access #

  1. Open Document Flow, select the document type, and open its Roles tab.
  2. Move each role from All Roles to Selected Roles (use +), set its level, and save.
Roles of a document type: all roles on the left, the selected ones on the right
Roles of a document type: all roles on the left, the selected ones on the right

Green card and orange card #

  • Green card (AdminRole): every document type, can act on any task. System administrator only.
  • Orange card: every document type, dashboard and report, but cannot change anything: no creating, editing, deleting or approving, and no admin pages. For demo and auditor logins.

Check your work #

Sign in as a test user of each kind and check what they can raise, what Search finds, and that tasks reach the right approvers.

Next: 11. Dashboards