Docs / Hotels guide

Setup plan and checklist #

Setting up TihTur is mostly deciding, and only a little clicking. Fill in the planning sheet with management first.

Starting from the ready-made hotel setup? It comes with 77 document types, 44 workflows, 13 dashboards, 23 reports and 13 master lists already in place. You then adjust names, roles and people (steps 1–5) and fine-tune the rest.

The planning sheet #

Question Example answer
Which hotels or properties? LemonTree Hyderabad; more properties later
Which positions exist? General Manager, Front Office Manager, Executive Housekeeper, Chief Engineer, Banquet Manager, Night Auditor, Financial Controller …
Who approves what? Staff leave → Department Head, then HR; allowances → Night Audit; capital purchases → GM
Which records are filed? Supplier invoices, guest folios, night audit packs, licences, statutory filings
What do guests do online? Ask for rooms, group stays, banquets, tables and spa slots
Which master lists exist? Room categories, rooms, event venues, outlets, companies, vendors, store items
What does management want to see? Daily revenue and rooms, events pipeline, guest complaints, night audit, payables
Who are the users? A staff list with name, email, phone, position and department

The setup order #

Step What you set up Why it comes here
1. System settings Upload rules, passwords, task aging Applies everywhere
2. Hotels and branches One entity per hotel Everything belongs to an entity
3. Roles Positions, approvals, record access Users and workflows point to roles
4. Profile types Bundles of extra permissions Given to users
5. Users Staff and guests, corporate clients and vendors Need roles, entities and profiles
6. Data tables Master lists Forms read from them
7. Document groups and types What can be requested, created or filed The core of the setup
8. Forms and tags The questions on each document Attached to document types
9. Workflows Steps, actions and approvers Attached to document types
10. Who can see and act Access per role Needs roles and document types
11. Dashboards Live views for management Read tasks and tags
12. Reports Period statements Read tasks and tags
13. Emails and reminders Email templates, daily reminder Optional, recommended
14. Test run One request end to end Before inviting everyone
15. Go-live checklist Final checks and launch

Who can do the setup #

Setup is done with the system administrator account. The Admin Mode switch at the bottom of its menu shows the setup pages: Structures, Document Flow, Staff & Guests (User Management), Data Table, Form Management, Work Flow, Control Centers, Reports, News Letters and System Settings.