Key ideas in one page #

TihTur is built from a small number of building blocks. Read this page before you set anything up.

The building blocks #

Idea	What it is	Example
Entity (structure)	One hotel. Every task belongs to one entity.	LemonTree Hyderabad
User	A person who signs in.	A department head, a nurse, a guest
User type	The kind of account; decides the menus.	Job for staff, Default for guests, corporate clients and vendors, Admin for the system administrator
Role	What a person does, and so what they may see and approve.	General Manager
Document group	A folder of document types: Apply, Create or Index.	Room Reservations (Apply), Front Office & Guest Relations (Create), HR Records (Index)
Document type	One kind of request or record.	Banquet & Event Booking, Staff Leave Request, Supplier Invoice
Form	The questions of a document type, in groups.	Organiser, Address, Event
Tags	Details recorded while processing, or the key details of a filed record.	Proposal Number, BEO Number, Guaranteed Pax
Workflow	The steps, and the actions that move a task between them.	Enquiry Received → Proposal Sent → Awaiting Contract & Advance → Confirmed – BEO Issued → Event Executed – Billing → Final Bill Settled
Task	One submitted request or filed record.	One banquet & event booking
Data table	A master list forms read from.	RoomCategories, EventVenues, HotelOutlets, Rooms
Dashboard	A live view over tasks and tags.	Hotel Overview
Profile type	A bundle of extra permissions.	Power User

Kind	Who uses it	Examples
Apply	Guests, corporate clients and vendors	Room Reservation Request, Group Booking Request, Banquet & Event Booking, Wedding & Social Event Enquiry
Create	Staff	Guest Complaint & Service Recovery, Room Inspection Checklist, Maintenance Work Order, Kitchen Requisition
Index	Accounts and records staff	Guest ID & C-Form, Final Audit Report, Licence & Statutory Certificate, Vendor & AMC Contract

Role type	What it gives	Example
Job role	A position. Used as the approver of workflow steps.	LTH_GeneralManager_JR
Approval role	The right to approve one kind of decision.	LTH_DepartmentHead_AR
Security role	Access to a family of documents for searching and viewing.	LTH_GuestRecords_SR
Property role	Membership of one hotel.	LTH_HYD_PR
Green card (`AdminRole`)	Sees and can act on every document type.	The system administrator
Orange card	Sees everything, changes nothing.	Demo and auditor logins

A guest or corporate client (user type Default, with the right job role and the hotel's property role) submits Banquet & Event Booking.
That creates a task in the hotel's entity, at the first step of its workflow.
The step's approver role decides who is asked to act, and only people of that hotel are asked.
Each action moves the task on and is written to its history; staff record tags on the way.
Dashboards and reports read the tasks and tags, so management sees the picture without anyone preparing it.

Ready to set up? Continue with the Setup plan and checklist.