Docs / Hotels guide

Test run #

Before you invite everyone, play each part yourself with test accounts.

Prepare test accounts #

Test user User type Roles
Test guest Default Guest, Guest Portal, hotel property role
Sales Job Director of Sales, Sales approval, hotel property role
Banquets Job Banquet Manager, Banquets approval, hotel property role
Finance Job Financial Controller, Finance approval, Finance Records, hotel property role
Employee Job Employee, All Staff, hotel property role
Department head Job Front Office Manager, Department Head approval, hotel property role
HR Job HR Manager, HR approval, HR Records, hotel property role

Use a second browser or a private window to be signed in as two people at once.

Test 1: Banquet & Event Booking #

  1. Guest: open Apply → Banquet & Event Booking, fill it in and Submit.
  2. Sales: the enquiry appears under Assigned Tasks. Add the proposal number in Tags, press Send Proposal, then Proposal Accepted.
  3. Finance: record the advance in Tags, then Contract Signed & Advance Received.
  4. Banquets: add the BEO number, then after the event Event Executed.
  5. Finance: record the final bill, then Final Bill Settled.
  6. Guest: the booking shows Final Bill Settled, and the History tab shows every step.

Also try Revise Proposal, Mark Lost and Cancel.

Test 2: a staff leave #

  1. Employee: Create → Staff Leave Request, submit.
  2. Department head: Approve.
  3. HR: fill in Days Approved and the balances in Tags, then Recorded.

Check the rest #

  • Each test user sees only the pages and forms they should.
  • Search finds the test tasks for the right people only.
  • Dashboards and reports count the test tasks.
  • Notifications arrived at each step, and emails if switched on.

Clean up #

Delete the test tasks with Delete Task (hidden, not erased), and untick Enabled on the test users, or keep them for training.

Next: 15. Go-live checklist