Getting started #
TihTur runs the requests, approvals and records of a hospital in one place. Patients send requests online, staff raise and approve internal requests, accounts and records staff file documents, and management sees everything on dashboards. Every request leaves a clear trail: who submitted it, who acted on it, and when.
Try it now: open the live hospital demo and sign in as
demo_auditorwith the passwordDemoAuditor@123. The demo account can open everything but cannot change anything.
What people do in TihTur #
| Who | What they do | Examples |
|---|---|---|
| Patients | Book OPD visits and health check-ups, ask for an admission estimate | OPD Appointment Request, Health Check-up Booking, Admission Estimate Request |
| Corporate clients | Book health checks for their employees | Corporate Health Check Booking |
| Vendors | Register as a supplier | Vendor Registration |
| Doctors and nurses | Raise clinical and safety reports, act on the steps sent to them | Incident & Adverse Event Report, Medication Error Report, Critical Result Notification |
| Front office, billing and insurance | Handle admissions, estimates, pre-authorisations, refunds and bills | Inpatient Admission Request, Cashless Pre-authorisation, Patient Refund Request |
| Pharmacy, stores and biomedical | Indent, receive and maintain | Pharmacy Indent, Goods Receipt Note, Equipment Breakdown |
| Quality and infection control | Run NABH audits and follow up on findings | NABH Internal Audit, Infection Control Audit, Corrective & Preventive Action (CAPA) |
| Medical records and accounts | File discharge summaries, consent forms, invoices, bills and statutory filings | Discharge Summary, Supplier Invoice, IP Final Bill, GST Return Filing |
| Medical Superintendent and management | Approve, and watch the hospital on dashboards | Patient access, inpatient flow, NABH audits, payables |
Each request becomes a task. A task moves through a workflow, for example Booking Received → Scheduled – Awaiting Visit → Tests in Progress → Doctor Review → Report Delivered, and the right people are asked to act at each step.
Signing in #
- Open your hospital's TihTur address (your admin gives it to you).
- Enter your Username and Password. Tick Remember me on your own device.
- If you forget your password, use Forgot password on the sign-in page.
Tip: your username is not always your email. If you are not sure, ask your admin.
Choosing your hospital #
If your organisation runs more than one hospital, choose Select Hospital in the left menu and pick the one you want to work in. Its name is shown at the top of the menu. Everything you then see, such as tasks, search results and dashboards, belongs to that hospital only. New requests are filed under the selected hospital.
A quick tour of the screen #
| Area | What it is for |
|---|---|
| Left menu (staff) | Search, My Tasks, Staff & Patients (admins), Appointments & Requests, New Request, My Files, Select Hospital, Dashboards, Reports. You only see the pages your role allows. |
| Left menu (patients and other portal users) | Home, Book Online and Help Desk |
| My Tasks | Your work list: requests you raised, and requests waiting for you. |
| New Request | Forms for internal requests, grouped by department. |
| Header | Search, chat, notifications (bell), and your profile menu (Settings, Logout). |
| Task page | Opens when you click a task: the form, its status, history, notes, attachments and the actions you can take. |
What to read next #
- New to the app? Read My Tasks and Working on a task.
- Setting the system up? Start with the Setup plan and checklist.