Docs / Hospitals guide

Key ideas in one page #

TihTur is built from a small number of building blocks. Read this page before you set anything up.

The building blocks #

Idea What it is Example
Entity (structure) One hospital. Every task belongs to one entity. ApolloHospital, Hyderabad
User A person who signs in. A consultant doctor, a staff nurse, a patient
User type The kind of account; decides the menus. Job for staff, Default for patients, corporate clients and vendors, Admin for the system administrator
Role What a person does, and so what they may see and approve. Medical Superintendent
Document group A folder of document types: Apply, Create or Index. OPD & Teleconsultation (Apply), Patient Services & Admissions (Create), Accounts Payable (Index)
Document type One kind of request or record. Health Check-up Booking, Staff Leave Request, Supplier Invoice
Form The questions of a document type, in groups. Patient, Booking, Notes
Tags Details recorded while processing, or the key details of a filed record. Visit Date, UHID, Package Price
Workflow The steps, and the actions that move a task between them. Booking Received → Scheduled – Awaiting Visit → Tests in Progress → Doctor Review → Report Delivered
Task One submitted request or filed record. One health check-up booking
Data table A master list forms read from. Doctors, HealthPackages, WardCategories, SupplyCategories
Dashboard A live view over tasks and tags. Hospital Overview
Profile type A bundle of extra permissions. Power User

The three kinds of document #

Kind Who uses it Examples
Apply Patients, corporate clients and vendors OPD Appointment Request, Teleconsultation Request, Health Check-up Booking, Corporate Health Check Booking
Create Staff Inpatient Admission Request, Cashless Pre-authorisation, Incident & Adverse Event Report, Hospital Acquired Infection Report
Index Accounts and records staff Discharge Summary, Insurance Claim Submission, Licence & Statutory Certificate, Vendor & AMC Contract

The kinds of role #

Role type What it gives Example
Job role A position. Used as the approver of workflow steps. AH_MedicalSuperintendent_JR
Approval role The right to approve one kind of decision. AH_DepartmentHead_AR
Security role Access to a family of documents for searching and viewing. AH_PatientRecords_SR
Property role Membership of one hospital. AH_HYD_PR
Green card (AdminRole) Sees and can act on every document type. The system administrator
Orange card Sees everything, changes nothing. Demo and auditor logins

How they fit together #

  1. A patient (user type Default, with the right job role and the hospital's property role) submits Health Check-up Booking.
  2. That creates a task in the hospital's entity, at the first step of its workflow.
  3. The step's approver role decides who is asked to act, and only people of that hospital are asked.
  4. Each action moves the task on and is written to its history; staff record tags on the way.
  5. Dashboards read the tasks and tags, so management sees the picture without anyone preparing it.

Ready to set up? Continue with the Setup plan and checklist.