Docs / Hospitals guide

Who can see and act #

Workflow approvers decide who acts at each step. Document access decides who can raise, open and search each document type at all.

Access levels #

Level Meaning
Full control Everything, including changes (AdminRole)
Process Open, search and work on every request of this type
Raise & view Raise the request and follow your own
View only Read without acting
Audit view Read everything, for audit

Worked example: Health Check-up Booking #

Role Level
Patient (job role) Raise & view
Front Office Executive, Lab Manager (job roles) Process
Front Office, Laboratory, Radiology, Clinical (approval roles) Process
Consultant Doctor (job role) View only
External Auditor (orange card) Audit view
AdminRole Full control

Set access #

  1. Open Document Flow, select the document type, and open its Roles tab.
  2. Move each role from All Roles to Selected Roles (use +), set its level, and save.
Roles of a document type: all roles on the left, the selected ones on the right
Roles of a document type: all roles on the left, the selected ones on the right

Green card and orange card #

  • Green card (AdminRole): every document type, can act on any task. System administrator only.
  • Orange card: every document type, dashboard, but cannot change anything: no creating, editing, deleting or approving, and no admin pages. For demo and auditor logins.

Check your work #

Sign in as a test user of each kind and check what they can raise, what Search finds, and that tasks reach the right approvers.

Next: 11. Dashboards