Emails and reminders #
TihTur can email people when their account is created, when they reset their password, when a task is assigned to them, and once a day with a summary of what is waiting.
Email templates are managed under News Letters in the admin menu, on the Templates and Types tabs.
The email types #
| Newsletter type | When it is sent |
|---|---|
| Registration | When a user account is created |
| Forgot Password | When someone asks to reset their password |
| Task Assign | When a task is created or assigned |
| Pending Tasks Reminder | Once a day, to everyone with tasks waiting for them |
Write a template #
Open News Letters → Templates and press Create.
Enter a Title, choose the Newsletter Type, and write the Template (the email body).
Use placeholders for details that change per person. For the pending tasks reminder:
Placeholder Replaced by {{USER_NAME}}The person's name {{PENDING_COUNT}}How many tasks are waiting {{TASK_SUMMARY}}The list of waiting tasks {{DASHBOARD_LINK}}A link to sign in Save.
Switch on the daily reminder #
In System settings, under Email Reminders, turn on Daily Pending Tasks Email and choose the Send Time (server time, 24-hour), for example 08:00, before the school day starts.
Tips #
- Keep emails short. One line of greeting, the list, and the link.
- Write in the voice of the school, not the software: "Dear Mrs Rao, 3 requests are waiting for you".
- Test each template on your own account before switching it on for everyone.
Next: 14. Test run