Docs / Schools guide

My Tasks #

My Tasks is the first page you see after signing in. It answers three questions: what did I ask for, what is waiting for me, and what is getting late.

The workspace dashboard #

The banner at the top counts your work: Application tasks, Assigned to me and Owned tasks. Below it are three tabs:

Tab What it shows
Application Tasks Applications from parents and students that reach your desk
Assigned Tasks Requests waiting for your action (you are the approver of the current step)
Owned Tasks Requests you raised yourself

Each tab shows one card per document type, with the number of tasks. Press a card's arrow to open those tasks.

My Tasks: the workspace dashboard, with the performance overview on the right
My Tasks: the workspace dashboard, with the performance overview on the right

On the right, Performance overview marks your open tasks by how long they have been waiting, overall and per document type:

Mark Meaning (school default)
On time Waiting 3 days or less
Attention Waiting more than 3 days
Critical Waiting more than 7 days

The admin can change these limits in System settings.

The Assigned Tasks tab: one card per document type waiting for you
The Assigned Tasks tab: one card per document type waiting for you

The task list #

The list shows one row per task: the task name, its Document Type (for example Staff Leave Request), its Status (the current workflow step) and dates.

  • Filter with the Document Type and Status drop-downs above the list.
  • Open one task: click its name.
  • Open several tasks: tick the rows and press Open Tasks (n). Each task opens in its own tab at the top of the page, so you can switch between them without losing your place.
  • Export the list to a spreadsheet with the grid's export button.

What to do next #

  • To act on a task (approve, reject, add a note, attach a file), see Working on a task.
  • To find an older or closed task, use Search.

Tip: if a task you expect is missing, check Select School in the menu. You only see tasks of the school that is selected.