Docs / Schools guide

Notifications and chat #

Notifications #

The bell in the header lights up when something needs your attention:

  • a task has reached a step where you are the approver;
  • someone has added a note on a task you are working on;
  • a request you raised has moved to a new step, or has been decided.

Click a notification to open the task.

Email #

The school can also send emails:

Email When it is sent
Registration When your account is created, with a link to sign in
Forgot Password When you ask to reset your password
Task Assign When a task is created or assigned to you
Pending Tasks Reminder A daily summary of the tasks waiting for you

Which emails are switched on is decided by your school.

Chat #

Use Chat in the header to message a colleague directly. For anything about a specific request, prefer the task's Notes tab. The conversation then stays with the request and is visible to everyone who handles it later.